Try the home care software free.

Two trials, depending on your agency

What is in the trial

• Scheduling with the gaps and open visits shown, and caregiver matching.
• The caregiver EVV app: GPS clock-in and clock-out, visit notes and vitals, in the phone's browser.
• EVV records in your state's format, direct to the state or through its aggregator.
• Medicaid billing (837P and CMS-1500) and private-pay invoicing.
• E-signed documents, credential expiry alerts, built-in fax and the family portal.
• Import of clients, staff and visits from the system you use today.

How it starts

1. Send the form. Tell us your agency and the state you bill Medicaid in.
2. We set up your instance. Your agency gets its own hostname and database, and you get an invitation by email, usually within one business day.
3. Sign the BAA, then add your data. We sign the Business Associate Agreement before any client information goes in.
4. Run real visits. At the end, choose a plan or stop. How pricing works.

Your first two weeks on the trial

1. Bring your people in. Import clients, caregivers and visits from your current system, or add a few by hand. Set each client's payer and each caregiver's pay rate.
2. Put a week on the calendar. Schedule real visits. Open shifts and gaps show up on their own, and caregiver matching suggests who fits each visit.
3. Clock in from a phone. Invite one caregiver. They sign in from the phone's browser, clock in with GPS at the client's door, and write the visit note and vitals.
4. Look at the EVV record. Open the finished visit and see the record exactly as your state or its aggregator receives it: times, location, caregiver and service.
5. Bill it. Turn the verified hours into a Medicaid claim (837P or CMS-1500) or a private-pay invoice, and send one e-signed document to a client or caregiver.

What to check before you decide

• Does the EVV record match your state? Every field your state asks for, in its format, on the first try.
• Would a claim go through? Units, rates, the authorization and the EVV elements line up on the claim before it is sent.
• Can your caregivers use it without a call to the office? Clock-in, the note and clock-out from their own phone.
• Does the office do less re-typing? One visit should flow from the schedule to the paid claim without anyone entering it twice.
• Is your data easy to take out? Export a client list and a visit report in CSV and PDF, the same way you could at any time.

See your state

Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming.

Free trial questions

Is the free trial really free?

Yes. There is no credit card and no setup fee. Nothing is billed unless your agency signs a subscription after the trial.

How long is the trial?

90 days for agencies that bill Medicaid, in every state except Virginia. 15 days for Virginia agencies and for private-pay-only agencies in any state. No trial limits how many clients you add.

What is not included?

The AI features: AI-filled Medicaid forms, reading faxed referrals, and AI-suggested form fields. Everything else is the same software paying agencies use.

How fast can we start?

Send the form. We set up your agency's own instance and email your invitation, usually within one business day. There is nothing to install.

Can we use real client data during the trial?

Yes, once the Business Associate Agreement is signed. We sign it before any client information goes in, trial or not.

When does the offer end?

Agencies that sign up by December 31, 2026 get the trial. The trial itself then runs its full length.

What happens to our data when the trial ends?

It stays yours. Clients, staff, visits and documents can be exported at any time, in CSV and PDF, including at the end of the trial. If you choose a plan, you keep working in the same account.

Do caregivers need to install an app?

No. The caregiver EVV app runs in the phone's web browser: they sign in, clock in with GPS and write the visit note. Apps are also on the App Store and Google Play for those who prefer one (firstsupport-emr.com/download/).

Can we keep our current system during the trial?

Yes. Most agencies run both side by side for a while: caregivers clock in on the new app while the old system stays as it is, and billing compares the verified hours before switching over.